Damage during transit such as water damage, tears, cuts, or excessive scratches* on the book’s exterior. Production defects like upside down book blocks, missing pages, abnormal/misprinted pages, binding defects, or multiple ripped/bent pages affecting content.
Light scratches, minor marks on the exterior or interior of the book, minor printing errors like smudged letters or small streaks, small corner dents common to paperbacks*, or removable residue.
Depending on severity and/or stock availability, we will send a replacement book or offer a partial refund/credit. You may be required to return the product(s) to us first, in which case, we will provide a prepaid shipping label and reimburse any other reasonable expenses incurred during said shipping.
Damage to the book during transit such as water damage, tears, cuts, excessive scratches* on the book’s exterior, or more than 1 extensively dented/bent corners*. Production defects like upside down book blocks, missing pages, abnormal/misprinted pages, binding defects, or multiple ripped/bent pages affecting content.
Light scratches, minor marks on the exterior or interior of the book, minor printing errors like smudged letters or small streaks, dented corners <1cm, or removable residue.
Depending on severity and/or stock availability, we will send a replacement book or offer a partial refund/credit. You may be required to return the product(s) to us first, in which case, we will provide a prepaid shipping label and reimburse any other reasonable expenses incurred during said shipping.
Damage to the book during transit such as water damage, tears, cuts, excessive scratches* on the book’s exterior, or more than 1 extensively dented/bent corners*. Production defects like upside down book blocks, missing pages, abnormal/misprinted pages, excessive glue usage causing pages to stick, binding defects, or multiple ripped/bent pages affecting content. Marks on the sprayed edges must be over 1cm to be considered.
Light scratches, minor marks on the exterior or interior of the book, minor printing errors like smudged letters or small streaks, or removable residue.
Depending on severity and/or stock availability, we will send a replacement book or offer a partial refund/credit. You may be required to return the product(s) to us first, in which case, we will provide a prepaid shipping label and reimburse any other reasonable expenses incurred during said shipping.
Damage to the book during transit such as water damage, tears, cuts, excessive scratches* on the book’s exterior, or more than 1 extensively dented/bent corners*. Production defects like upside down book blocks, missing pages, abnormal/misprinted pages, excessive glue usage causing pages to stick, binding defects, or ripped/bent pages affecting content. Printing errors such as roller marks or splatter marks will be handled on a case by case basis and will be down to our team's discretion (minor printing errors like smudged letters or small streaks will not qualify). Marks on the foil edges must be over 1cm to be considered.
Light scratches, minor marks on the exterior or interior of the book, minor printing errors like smudged letters or small streaks, or removable residue.
Depending on severity and/or stock availability, we will send a replacement book or offer a partial refund/credit. You may be required to return the product(s) to us first, in which case, we will provide a prepaid shipping label and reimburse any other reasonable expenses incurred during said shipping.
Damage to the book during transit such as water damage, tears, cuts, excessive scratches* on the book’s exterior, or more than 1 extensively dented/bent corners*. Production defects like upside down book blocks, missing pages, abnormal/misprinted pages, excessive glue usage causing pages to stick, binding defects, or multiple ripped/bent pages affecting content. Printing errors such as roller marks or splatter marks will be handled on a case by case basis and will be down to our team's discretion (minor printing errors like smudged letters or small streaks will not qualify). Marks on the foil edges must be over 1cm to be considered.
Light scratches, minor marks on the exterior or interior of the book, minor printing errors like smudged letters or small streaks, or removable residue.
Depending on severity and/or stock availability, we will send a replacement book or offer a partial refund/credit. You may be required to return the product(s) to us first, in which case, we will provide a prepaid shipping label and reimburse any other reasonable expenses incurred during said shipping.
Damage during transit such as water damage, tears, cuts, or excessive scratches*. Excessively misaligned foil/embossing* may also qualify (if not a production error affecting the whole print run).
Light scratches, minor marks on the exterior or interior of the book, or removable residue.
Depending on severity and/or stock availability, we will send a replacement book dust jacket or offer a partial refund/credit.
Damage during transit such as water damage, tears, cuts, or scratches over 1cm, or more than 1 extensively dented/bent corners*. Excessively misaligned foil/embossing* may also qualify (if not a production error affecting the whole print run).
Light scratches, minor marks on the exterior or interior of the slip case, or removable residue.
Depending on severity and/or stock availability, we will send a replacement slip case or offer a partial refund/credit. You may be required to return the product(s) to us first, in which case, we will provide a prepaid shipping label to facilitate shipping.
Please send an email to support@wraithmarked.com with a description of the damage and pictures. These will be handled on a case-by-case basis
